Celebrating Customer Excellence in Chester
We’re thrilled to announce that our Chester Food Tour was awarded The Customer Excellence Award at last Friday’s West Chester and North Wales Chamber Annual Awards. This prestigious accolade celebrates organisations that excel in customer service, showcasing a commitment to delivering exceptional care and creating lasting experiences.
Why This Award Matters
Winning this additional award reflects the core values that have driven Walking Food Tours UK since its inception over six years ago. Our dedication to customer excellence goes beyond providing unforgettable culinary journeys—it’s about building relationships, enhancing team dynamics, and working closely with the passionate venues we partner with.
What It Took to Win
To secure this recognition, businesses had to demonstrate:
A Robust Customer Service Strategy
Implemented effectively across all touchpoints.
Strong Business Performance
Highlighting growth, resilience, and sustainability.
Integration of Customer Care
Embedded into staff development plans, driving long-term success.
A Message from Our Founder
Founder and Managing Director Gareth expressed his pride in receiving the award:
“It’s fantastic to win this coveted award and be recognised. Customer excellence is in our DNA and is not only a great way to celebrate the team but also the excellent, passionate venues that we partner with.”
Thank You to Our Guests and Partners
This achievement is a testament to the hard work of our dedicated team and the collaborative spirit of our partner venues. We extend our heartfelt thanks to every guest who has joined one of our tours—you inspire us to continually raise the bar.
Join Our Award-Winning Tours
As we celebrate this milestone, we remain committed to providing outstanding service, showcasing local food and culture, and creating memorable experiences for all.
Here’s to more adventures and culinary delights!
Discover why we’re multi award-winning – join us on a tour today.
