We’re thrilled to announce that we were awarded The Customer Excellence Award at last Friday’s West Chester and North Wales Chamber Annual Awards. This prestigious accolade celebrates organisations that excel in customer service, showcasing a commitment to delivering exceptional care and creating lasting experiences.
Winning this award reflects the core values that have driven Walking Food Tours UK since its inception over six years ago. Our dedication to customer excellence goes beyond providing unforgettable culinary journeys—it’s about building relationships, enhancing team dynamics, and working closely with the passionate venues we partner with.
To secure this recognition, businesses had to demonstrate:
- A robust customer service strategy, implemented effectively.
- Strong business performance, highlighting growth and resilience.
- Integration of customer care into staff development plans, driving sustained success.
Founder and Managing Director Gareth expressed his pride in receiving the award:
“It’s fantastic to win this coveted award and be recognised. Customer excellence is in our DNA and is not only a great way to celebrate the team but also the excellent, passionate venues that we partner with.”
This achievement is a testament to the hard work of our dedicated team and the collaborative spirit of our partner venues. We extend our heartfelt thanks to every guest who has joined one of our tours—you inspire us to continually raise the bar.
As we celebrate this milestone, we remain committed to providing outstanding service, showcasing local food and culture, and creating memorable experiences for all.
Here’s to more adventures and culinary delights!
Discover why we’re multi award-winning – join us on a tour today.
